About Us
Mental Health Focused NDIS Support Coordination and Psychosocial Recovery Coaching in Melbourne
True Support Team is an NDIS-registered provider specialising in mental health, autism, ADHD, complex behaviour and forensic mental health.
We work with people whose lives are often messy, layered and hard to fit into neat boxes – including autistic and ADHD participants, people with complex or long-term mental health conditions, complex trauma, anxiety, depression, schizophrenia, justice-involved and forensic participants, and trans and gender diverse people who need compassionate, inclusive support.
Based in Melbourne, Victoria, we provide NDIS support coordination and psychosocial recovery coaching for people with psychosocial disability and higher or more complex needs – practical, honest support that is firmly on your side.
Our Team
Lusya
Coming from a community healthcare background, Lusya moved into the NDIS space in 2020. Since then, she has built strong knowledge of the NDIS, its legislation and complex care coordination, and now provides both support coordination and Specialist Support Coordination for people with higher and more complex needs
Her expertise is in supporting participants with higher and more complex needs, including autism, ADHD, trauma and complex PTSD, anxiety and other mental health conditions, neurodivergence, forensic mental health, alcohol and other drug (AOD) issues, and involvement with social services.
Lusya’s approach is calm and empathetic, while still being strongly advocacy-driven.
Founder | Specialist Support Coordinator
Cory
Cory is a compassionate and organised NDIS support coordinator with over seven years experience across disability, mental health and government disability services. He is skilled in participant engagement, complex case management and keeping NDIS plans on track through strong documentation and compliance.
He supports participants to build independence, confidence and community connection, working closely with families, providers and allied health professionals to achieve person-centred outcomes. With a strong psychosocial background, solid policy literacy and a proactive, empathetic approach, he is particularly effective in supporting people living with complex mental health and psychosocial disability.
Support Coordinator | Psychosocial Recovery Coach
Support Coordinator | Psychosocial Recovery CoachVanessa
Vanessa has over 15 years experience in case management, community mental health and forensic services. She has worked extensively with people living with complex psychosocial disability, forensic mental health histories and co-occurring challenges, supporting them to build safer and more independent lives in the community.
Her background includes coordinating both outreach and residential supports for people on forensic and mental health orders, along with comprehensive assessment, goal planning and supervision of students and forensic clients in community settings.
Vanessa brings this depth of experience to her role as an NDIS support coordinator, offering a calm, structured and person-centred approach for people with higher and more complex needs, with a strong focus on rehabilitation, community participation and practical, achievable goals.