What We Do

Support for mental health

Support Coordination

Support Coordination is a cornerstone service under the National Disability Insurance Scheme (NDIS) in Australia, offered by True Support Team. Our role is to assist individuals with disabilities to effectively navigate and access the services and support they need. Our Support Coordinators act as guides, advocates, and coordinators, enhancing the quality of life and independence of our participants.

The Comprehensive Role of a Support Coordinator

Assessment: Our Support Coordinators begin by thoroughly assessing each participant's unique circumstances. This assessment process covers their goals, challenges, strengths, and needs, ensuring tailored support.

Planning: Based on the assessment, we collaborate closely with the participant to craft a personalised support plan. This plan outlines the specific services and supports required to achieve the individual's goals.

Connecting with Service Providers: Drawing from our extensive knowledge of available service providers, we help participants connect with suitable supports. This ensures they receive services aligned with their goals and preferences.

Navigating the NDIS: Understanding the complexities of the NDIS can be challenging. Our Support Coordinators excel at clarifying the complexities and assisting in navigating NDIS framework.

Advocacy: When necessary, our Support Coordinators advocate tirelessly on behalf of participants to ensure they receive the appropriate services, support, and funding allocations.

Building Independence and Skills: Our Support Coordinators focus on skill-building, empowering participants to manage their support and make informed decisions.

Adapting to Changing Needs: We help participants review and adjust their NDIS plan as needed, ensuring it remains relevant and effective.

Reflecting Our Core Values in Our Services: At True Support Team, we are driven by values of quality, transparency, and integrity. We go the extra mile to train our team to deliver high-standard services.

Innovating for Better Care: Our dedication to innovation ensures that we are always up to date with new ways to improve care provision for the participants.

NDIS Expertise: We ensure participants are aware and provided with clear, accessible information about the NDIS latest news and updates.